Spiegelgracht Juweliers B.V.

Kommentar des Käufers:

Heel jammer dat dit bedrijf via Fedex verzend. Fedex heeft er twee dagen over gedaan om mijn zending te bezorgen terwijl het een Priority Overnight zending is en daar blijf je dan de hele dag voor thuis. Waardeloos bedrijf Fedex.

Kommentar des Käufers:

Tout est parfait en ce qui concerne le produit et son conditionnement, la seule réserve à faire est le choix du transporteur "Fed Ex" en dessous de tout professionnalisme que ce soit au niveau suivi de l'expédition, de la date, des horaires de livraison..... mais bravo à "chrono 24"

Kommentar des Käufers:

-

Kommentar des Käufers:

-

Kommentar des Käufers:

-

Kommentar des Käufers:

Took a very long time (>1 month) to receive the item due to issues with required forms at the border, with zero communication or proactivity from either the seller or Chrono24. I had to call multiple times and follow up with FedEx and both parties myself to get issues resolved. If I had simply waited for next steps or instructions, I’m not sure I’d have ever received my watch…

Kommentar des Käufers:

Ein Experte für Vintage Watches, der auf jede meiner Fragen eingegangen ist und eine transparente, ehrliche und professionelle Antwort hatte. Ich empfehle gerne weiter, vielen Dank und bis zum nächsten Deal! ;-)

Kommentar des Käufers:

A little trouble getting the watch through customs here in the US but it all got straightened out. And the watch, a hard-to-find tank moonphase, is spectacular.

Kommentar des Käufers:

Communication with seller was good. The watch was sent quickly. However, upon reciept the watch was not in the condition represented through the add or photos. I cancelled the transaction and requested a refund which the seller handled in a good way.

Kommentar des Käufers:

Very good service! As the watch was too small for me, I had to return it. Everything was handled very professionally. Highly recommended.

Kommentar des Käufers:

Trusted dealer

Kommentar des Käufers:

Sarebbe stato meglio se il commerciante avvisava nell'inserzione che il cinturino dell'orologio non e' originale.

Kommentar des Käufers:

-

Kommentar des Käufers:

Not happy not as stated

Kommentar des Käufers:

The dealer was not as responsive as I'm used to. They neded several days to respond on my first mail and they didn't respond at all on my second one.

Kommentar des Käufers:

Everything was fabulous -- with the exception of the communications with the dealer. There was no reaction or response to my two messages to the dealer. I went ahead with the transaction since the dealer seemed well-established and was listed as a Pro / Trusted Seller since 2013. -- but the whole experience would have been really absolutely wonderful had the dealer responded.