Cool Watch Co., Limited

Trusted Seller
Mit Käuferschutz verkaufte Uhren: 144

Ø 4,9 von 5 Sternen  |  Bewertungen: 113

Bewertungen im Detail 

Ø 4,9 Versand
Ø 4,9 Beschreibung
Ø 5,0 Kommunikation
100% der Käufer würden diesen Händler weiterempfehlen.

Das sagen Käufer über diesen Händler

Älter als 30 Tage

Bestellung nicht abgeschlossen

Bewertung von Kwan Yip L. aus am 29. Januar 2024


Rolex ...

Käufer empfiehlt Händler weiter

Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you so much and we are delighted to have your appreciation even tough the sale did not proceed.

Bestellung nicht abgeschlossen

Bewertung von Mark W. aus am 22. Mai 2023


Longines ...

Käufer empfiehlt Händler weiter

Kommunikation

Kommentar des Käufers:

Purchased the watch ,whilst paying through my bank and verifying the transaction, received an email to say do not pay as watch had been sold some days prior. But the payment had gone through however Aurdrey at cool watch co did apologize for the mistake and did not accept the payment, but stil a worry . Money now back in my bank

Kommentar des Händlers:

Thank you very much for your feedback and much appreciate for your rating on our communication. On the other hand, once again, we are so sorry about the incident. The watch was sold on Chrono24 the day before, payment was verifying for the other buyer by the platform while the system still automatically accepted your order. Our team has also communicated to the platform about this to prevent happening again. If there is another stock coming in, we will let you know immediately.

Bewertung von James C. aus am 08. Mai 2023


Rolex ...

Käufer empfiehlt Händler weiter

Versand
Beschreibung
Kommunikation

Kommentar des Käufers:

As a new sign up to Chrono24, I was pretty wary of which sellers I could trust. The reviews and ratings are super important to look at before you make a decision on who to select. I chanced upon Cool Watch Co and started a conversation with Audrey. Her replies were prompt and friendly and she is always ready to answer any questions I may have. My Datejust 41 arrived in less than a week! The first thing I did after receiving the watch was to visit the Rolex Service Centre. They confirmed that the watch was authentic and there were no issues with the watch. In a nutshell, Cool Watch Co is a dealer you can and you should trust.

Kommentar des Händlers:

Thank you so much for your kindness to write us this very nice review! It definitely motivates us a lot! Happy buyer, happy seller here:)

Bestellung nicht abgeschlossen

Bewertung von angela x. aus am 29. Januar 2023


Rolex ...

Käufer empfiehlt Händler weiter

Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much for your rating and recommending us :)

Bewertung von Aaron P. aus am 10. Februar 2022


Franck Muller ...

Käufer empfiehlt Händler weiter

Versand
Beschreibung
Kommunikation

Kommentar des Käufers:

Took much longer than I was told

Kommentar des Händlers:

Thank you for your feedback and our sincere apologies for the delay due to the new year holiday season and custom clearance process in destination.

Bewertung von Sebastian F. aus am 27. Oktober 2021


Patek Philippe ...

Käufer empfiehlt Händler weiter

Versand
Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you for purchasing from us. We understand there could be some communication difficulties with the language. Thank you for letting us know and it helps us to do better in future.