Our Policy
VAT refund is NOT possible.
All our watches are delivered with 12 months of warranty or valid factory warranty.
The pictures we take are from the actual watch.
All our watches are sold with 1 year in House warranty on the correct functioning of the movement.
Unworn watches will be sold with ( when left) Manufacture warranty.
You can buy a watch from our store. Our adresse is: Wollzeile 30 , 1010 Vienna, Austria. Or by directly visiting our web shop
Or by sending us an e-mail over the Chrono24 response form, or directly too.
Payments can be done by Bank-wire or through the trusted checkout service that chrono24 offers.
We ship watches as soon as the payment is on our Bank- account. We offer fully insured shipping with Fedex.
Additional shipping cost are, within the European Union ( incl.the Netherlands), Full insured with Fedex International Priority, 50,-Euro
Shipping within the EU will take 1-4 business days.
Additional shipping cost for outside the European Union, incl. Switzerland, are 100,-Euro, full insured Fedex International priority shipping.
Shipping outside the EU will take, depending on the country 2-4 business days.
Of course you are also more then welcome to visit our store in Vienna, Austria. (Wollzeile 30, 1010 Vienna)
In our store payments can be made in Cash, Maestro or by Credit Card.
Our watches are sold under the Difference TAX system; Taxes are not deductable or refundable.
Also is not possible to sell intracommunautaire.
Our company not selling brand new watches, if its indicated condition 0 that’s means the watch is in unworn condition but not BRAND NEW never
We speak: German, Dutch ,French ,English ,Russian,
Please do not hesitate to contact us with any questions!
THE WATCH FIRM Team
