Watchnian Inc.

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Dieser Händler hat ein Ladengeschäft, in dem Sie seine Artikel besichtigen können.
Mit Käuferschutz verkaufte Uhren: 11698

Ø 4,9 von 5 Sternen  |  Bewertungen: 9001

Bewertungen im Detail 

Ø 4,9 Versand
Ø 4,9 Beschreibung
Ø 4,9 Kommunikation
99% der Käufer würden diesen Händler weiterempfehlen.

Das sagen Käufer über diesen Händler

Bewertung von Ulrich A. aus am 17. April 2024

TAG Heuer TAG Heuer Formula 1 Caliber 16 Chronograph CAZ2010.BA0876

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Beschreibung
Kommunikation

Kommentar des Käufers:

Die Uhr war defekt trotz sehr guter Verpackung. Das lässt nur den Schluss zu, dass die Uhr in keiner Weise geprüft wurde. Ein absolutes No-Go.

Kommentar des Händlers:

Thank you for your feedback. Thank you for your compliments regarding the packaging. We also apologize for the inconvenience caused as the watch did not function perfectly. We check the product before shipping, but there may be cases where we are unable to handle shocks during transportation. We are sorry for the result.

Bewertung von Ryan N. aus am 16. April 2024

Longines Longines Spirit L3.810.4.73.6

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Versand
Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you for your review! We're thrilled to hear about your exceptional experiences with WATCHNIAN. Your satisfaction is our top priority, and we look forward to serving you again.

Bewertung von Honey L. aus am 11. April 2024

Cartier Cartier Ballon Bleu de Cartier 1.3 "" W6920097 Belt not included

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Kommunikation

Kommentar des Käufers:

The appearance of the item was good except that the watch has obvious marks of being opened which is resonable as they need to open up the watch to verify but the gasket in the watch was broken and hence couldn’t pass the waterproof test and seller is unable to help source for the original parts which causes a lot of hassle and additional cost for me.

Kommentar des Händlers:

Thank you for your review. There were no particular problems in the waterproof test conducted by our company, and it was in good condition for daily use. We apologize for not being able to provide the quality that our customers expected.

Älter als 30 Tage

Bestellung nicht abgeschlossen

Bewertung von Karim M. aus am 17. März 2024

Zenith ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

We hope you will have another opportunity to use our store.

Bestellung nicht abgeschlossen

Bewertung von Monir M. aus am 16. März 2024

Rolex ...

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Kommunikation

Kommentar des Käufers:

Profesjonell forhandler som gjorde en liten feil (feilpriset annonsen). Alt gikk bra :)

Kommentar des Händlers:

Thank you for your understanding and positive feedback despite the pricing error in our advertisement. If you need further assistance, WATCHNIAN is here for you.

Bestellung nicht abgeschlossen

Bewertung von Søren A. aus am 16. März 2024

Patek Philippe ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. We hope you will have another opportunity to use our store.

Bewertung von Charles L. aus am 12. März 2024

Omega ...

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Kommentar des Käufers:

This was my first experience on buying a watch on Chrono24 so i was a little worried at first. Before making the purchase, i sent many questions to Watchnian and they always responded very quickly and were always very professional. The watch came in quickly, well packaged and the external appearance of the watch was as described. However i quickly realized that the clasp of the bracelet was not working properly. It would keep opening on its own when i was wearing the watch. I contacted Watchnian about it and they told me to get it repaired in my city and that they would cover up to a certain amount. However the watchmaker in my city said it was not possible to repair the spring and that i would have to change the whole clasp. From there, Watchnian offered only a small compensation to cover the cost of a new omega clasp which is several hundred of dollars even tough they had send me a defective bracelet. I tried negotiating a better compensation but they would not budge. Finaly with the help of Chrono24, we came to an agreement, but even then the compensation doesnt cover half of the new clasp at Omega. So what began as a very good experience turned into a disappointing one. It should be a basic step before shipping a watch to ensure the bracelet and the clasp are functioning as they should! In the end i really like the watch and hope Watchnian will change their policies in the future regarding compensation for broken parts.

Kommentar des Händlers:

Thank you for shopping at WATCHNIAN. Thank you for your compliments regarding our delivery. We apologize for any inconvenience caused regarding the buckle. Since our products are second-hand products, they may not be in perfect condition. We offered to repair it free of charge if you sent it to us, but since we had to repair it locally and as I mentioned earlier, it is a used product, we decided to take the current action. We apologize for not being able to meet your expectations. If you have another chance, please use WATCHNIAN again.

Bewertung von Gary G. aus am 12. März 2024

Omega ...

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Kommentar des Käufers:

Excellent transaction. Extremely well packaged. Watch was exactly as described.

Kommentar des Händlers:

Thank you for taking the time to leave a positive review. We're thrilled to hear that your experience with WATCHNIAN was satisfactory. We look forward to serving you again!

Bewertung von Lucas aus am 12. März 2024

Omega ...

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Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bewertung von Sophia W. aus am 08. März 2024

TAG Heuer ...

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Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bewertung von Abdulmuhsen aus am 05. März 2024

Rolex ...

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Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bewertung von nel c. aus am 04. März 2024

Longines ...

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Kommunikation

Kommentar des Käufers:

So & so , no special

Kommentar des Händlers:

Thank you for your feedback. We're sorry to hear that your experience with WATCHNIAN did not stand out as exceptional. We're committed to improving and would love to learn more about how we can make your next visit special. Please reach out to our customer care team.

Bewertung von John S. aus am 29. Februar 2024

Breitling ...

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Kommentar des Käufers:

It took a while to hear back. Product was just as described. Packaging was great!

Kommentar des Händlers:

Thank you for your feedback on your experience with us. We're glad to hear the product met your expectations and arrived in excellent condition. We strive to improve our response times and appreciate your patience. Looking forward to serving you again!

Bestellung nicht abgeschlossen

Bewertung von Sergio S. aus am 29. Februar 2024

Panerai ...

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Kommunikation

Kommentar des Käufers:

Professional seller

Kommentar des Händlers:

Thank you for your review. We continually strive to improve our services and greatly appreciate your feedback. If there is any specific issue or suggestion you have, we invite you to contact us directly so we can assist you further.

Bestellung nicht abgeschlossen

Bewertung von MAN LOK S. aus am 22. Februar 2024

Tudor ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you for evaluating our communication. We will continue to strive to be a good store for our customers. If you have a chance, please use WATCHNIAN again.

Bewertung von Mario C. aus am 21. Februar 2024

Franck Muller ...

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Kommunikation

Kommentar des Käufers:

Other than the very late arrival of this shipping by DHL (not any fault of the seller), the purchase experience was very good! Description was accurate, would buy again from this seller.

Kommentar des Händlers:

Thank you for your feedback and for choosing WATCHNIAN! We apologize for the delay in shipping and appreciate your understanding. Delighted to hear you were satisfied with the product description and your overall experience. Looking forward to serving you again soon!

Bewertung von Sander V. aus am 18. Februar 2024

Breitling ...

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Kommentar des Käufers:

Requested some info about service history from the watch, received awnser the next day they couldn’t give me a clear answer only that the watch was serviced by there specialist watch maker. No certificate from the service or specific what was done. But the watch was in even beter shape as advertised like new ! The box and papers were included in including the old service papers from 2017. Shipment takes a little longer as expected but the watch was really well packed. Overall I would buy again from this bealer

Kommentar des Händlers:

Thank you for taking the time to share your experience with WATCHNIAN. We're glad to hear that the watch exceeded your expectations in condition and completeness. Our team is committed to transparency, and we regret any inconvenience caused by the delay in shipment and the lack of detailed service history. Your feedback is invaluable, and we'll strive to improve our communication. We look forward to serving you again in the future.

Bewertung von Emmanuel B. aus am 15. Februar 2024

Grand Seiko ...

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Kommentar des Käufers:

Grand Seiko looked like NOS accurate pictures and on time delivery. I would have given dealer a 5 star if it wasn’t for the lack of customer service regarding half links that should have been disclosed as missing. Half links are essential to ensure a proper fit in Grand Seiko.

Kommentar des Händlers:

Thank you for your feedback on your recent purchase at WATCHNIAN. We apologize for any inconvenience caused by the missing half links. We understand the importance of a perfect fit and will strive to improve our product descriptions and services to enhance your future experiences with us.

Bewertung von Thomas S. aus am 15. Februar 2024

Hublot ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bestellung nicht abgeschlossen

Bewertung von Mikail Baylon T. aus am 13. Februar 2024

Casio ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bewertung von TM aus am 13. Februar 2024

Hublot ...

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Kommentar des Käufers:

Watchnian provided consistent and prompt communication. The watch was listed in very good condition with box only, but came with box and warranty papers, which was a great bonus. When I asked them about the condition, they stated the watch had no marks or defects anywhere on the watch, which to me meant mint condition, which would be another great bonus. When I received the watch, it had a few discolorations that I couldn't remove, on the inside of a single ceramic link. Watchnian had stated they look over every part of the watch with a magnifying glass, but this was obvious to the naked eye (dark discolorations on a white ceramic link). I received the watch with the full set of links, and had to remove five of them to fit my wrist. Fortunately, I was able to remove the discolored link as one of the five. The watch as it sits on my wrist is in not just mint condition, but literally unworn condition, which is an amazing value considering what I paid. Even though the Hublot warranty has passed, I was still able to register the watch on my Hublotista account. All in all, an amazing experience, thanks Watchnian! Tips for future: 1) Add a step in your pre-shipping process where you inspect the watch one more time to communicate exact issues with a watch to the buyer so there are no surprises. 2) Give buyers in the USA a preview of the customs forms they need to complete and email to FedEx immediately once the tracking number is generated, so there are no customs delays and the paperwork can be processed while the watch is in transit (I had to wait an extra 4 days for customs clearance and delayed delivery due to this issue, and that was with me being proactive. If I wasn't, the delay could have been 1-2 weeks.). If I'm in the market for another watch in the future and Watchnian has it for a great price, I'll definitely purchase from them again! :)

Kommentar des Händlers:

Thank you for your thorough review and valuable feedback. We're thrilled to hear that your watch is in excellent condition on your wrist and that you were able to register it on your Hublotista account. We apologize for any oversight regarding the discoloration and appreciate your suggestion for our pre-shipping inspection process. We’re also taking note of your customs paperwork suggestion to improve our international shipping experience. Our commitment is to provide outstanding service, and your insights help us do just that. We look forward to the opportunity to serve you again at WATCHNIAN.

Bestellung nicht abgeschlossen

Bewertung von B aus am 09. Februar 2024

Rolex ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bewertung von Fred aus am 07. Februar 2024

Omega ...

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Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bestellung nicht abgeschlossen

Bewertung von Sandrine G. aus am 06. Februar 2024

Hermès ...

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Kommunikation

Kommentar des Käufers:

Réactif

Kommentar des Händlers:

Thank you for taking the time to share your feedback. We at WATCHNIAN are always looking to improve our services and customer experience. If you get interested in other watches, please feel free to contact us again.

Bewertung von Jan Carlos P. aus am 06. Februar 2024

Bulgari ...

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Beschreibung
Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you very much. Please enjoy and love the watch! If you need any support, please feel free to contact us.

Bestellung nicht abgeschlossen

Bewertung von Peter M. aus am 04. Februar 2024

Omega ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

We hope you will have another opportunity to use our store.

Bewertung von Jan D. aus am 30. Januar 2024

Chanel ...

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Beschreibung

Kommentar des Käufers:

It took a while but it was worth waiting.

Kommentar des Händlers:

We apologize for any inconvenience caused by the long delivery time. We are very happy that you are satisfied with our products. We look forward to your continued support of WATCHNIAN.

Bestellung nicht abgeschlossen

Bewertung von Chi yung W. aus am 22. Januar 2024

Omega ...

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Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you for your positive feedback. We will continue to do our best to ensure that our customers are satisfied. Thank you for your continued support of WATCHNIAN.

Bestellung nicht abgeschlossen

Bewertung von Say Tiong N. aus am 19. Januar 2024

Rolex ...

Kommunikation

Kommentar des Käufers:

-

Kommentar des Händlers:

Thank you for submitting your review. If you have a chance, please use Watchnian.

Bewertung von Kelvin C. aus am 07. Januar 2024

Cartier ...

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Kommentar des Käufers:

Fast shipping!

Kommentar des Händlers:

Thank you for your feedback! We're glad to hear that your order arrived quickly. At WATCHNIAN, we strive to provide prompt delivery for all our customers. Happy shopping!